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Business Development Manager

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Location: Charlestown, Dublin, County Dublin, Ireland
Application end date: 31/10/2021

Responsible for growing the business through the acquisition of new customers as well as retaining existing client base.  To achieve this the candidate must have a strong knowledge of the market and as well as strong customer relations. 

DUTIES AND RESPONSIBILITIES – but not confined to the following;

  • Proactively identify, present and close new business opportunities
  • Manage the quality of business being written and risk being taken
  • Take full responsibility of the management accounts and proactively manage bad debt
  • Liaise with our finance partners to enhance and develop strong working relationships
  • Maintain high customer satisfaction levels through the understanding and adherence to customer satisfaction indicators  
  • Implement and develop customer follow up systems and procedures to increase customer loyalty and to ensure superior customer service standards
  • Maximise commercial opportunities through developing and implementing effective and consistent events and campaigns.
  • Monitors and evaluates customer needs and competitor activity in the local market, ensuring that campaigns are relevant and targeted.
  • Sales process understood and followed including managing trainee sales process
  • Regularly communicates and interacts with members of other departments to develop the business and increase referrals  
  • Maintain a safe and healthy working environment; ensuring staff comply with Health and Safety requirements and liaise with H&S consultant.
  • Liaise with Group Marketing to drive programs and initiatives to promote brand awareness
  • Consistent exercise of independent judgment and discretion in matters of significance.

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